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We are a private billing clinic. We do not offer bulk-billing for face to face appointment or Telehealth.

FAQ

General Practice FAQs

GP Consultation Fees
  • Standard $90 (Medicare Rebate= $41.20) 
  • Long $145 (Medicare Rebate= $79.70) 
  • Extended $190 (Medicare Rebate= $117.40) 
  • Telephone Consultation $90 ($39.75 Medicate rebate)
  • Prescriptions (repeats where GP authorises) $25 (no rebate)
  • Referrals (where GP authorises) $25 (no rebate)
  • GP Management Plans, Team Care arrangements, Health Assessments and Mental Health Treatment Plans may be $50 – $85 out of pocket.
 
Other Fees

Treatment Room
Procedural fees will vary according to the type and complexity – please enquire prior to your appointment. These fees offer a Medicare rebate. Medical consumables used as part of your treatment may attract a separate fee. For your convenience we stock a wide range of travel and other vaccines – please ask reception for individual prices.

Doctors and Health Professionals at this centre can be contacted by telephone. If they are consulting a message will be taken and passed on at the end of the session. Of course in case of an emergency, calls will be dealt with immediately.

The Home Visiting Doctor can be used when this office is closed. This service will dispatch a doctor to your home. This is an after hours service only, and should not be used instead of your regular doctor. The number is 137425. For a home visit in regular hours please call before 8.30am. There is a private (non-bulk-billed) fee of $250 for this service.

In the case of an EMERGENCY, patients should dial 000 for an ambulance or call their local public hospital casualty department.

Patients can access the 24 hour Emergency Department at Royal Melbourne Hospital (03) 9342 7009, The Alfred Hospital (03) 9076 2000 and the Epworth Hospital on (03) 9426 6324, or the Cabrini Health Emergency Department on (03) 9508 1500. Please note that out of pocket fees may apply.

 

Medical certificates are available and can be requested at the time of consultation with your doctor. Please note that Medical Certificates will not be back dated.

If you require a special consideration certificate, please bring the necessary paperwork to your consultation.

Receptionists: Jenny, Carly, Jacob and Sarah are professional and dedicated to making your health and well-being a top priority. Please address any compliments, or complaints to Maree, our Practice Manager.

General Practitioners: Dr Alan Underwood is also consulting, and is available Mon – Weds afternoons, with later appointments on Monday. Dr Sunil Bhojwani consults on Wednesdays and Fridays.  Dr Jane Habib is  available each weekday from 8.30am.

Dr Bambie Lee is available Monday and Thursdays.

Osteopaths: Dr Paul O’Keefe – Paul graduated from Victoria University. He has worked overseas, and has been an Osteopath in the North Melbourne area since 2009. Paul has special interests in sports injuries and prevention. Dr James Traeger joined PHP in 2022 and has a particular interest in postural conditions due to our modern lifestyles.

Practice Nurse & Pathology: Our nurse Belinda is available Tuesdays and Thursdays 9.30am – 2.30 pm for your convenience.

Your doctor will advise when they expect your results to arrive at the practice. In most instances, advice of “normal” test results will be sent to you by SMS. We will also use SMS to advise a non-urgent appointment is required.

In the event of a clinically significant result, you will be contacted as soon as possible to make a follow up appointment to discuss the results with your doctor.

Please ensure that you advise us of any change to your contact details.

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

 

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

 

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.

Fees & Appointment Information

GP Consultation Fees
  • Standard $90 (Medicare Rebate= $41.20) 
  • Long $145 (Medicare Rebate= $79.70) 
  • Extended $190 (Medicare Rebate= $117.40) 
  • GP Management Plans, Team Care arrangements, Health Assessments and Mental Health Treatment Plans may be $50 – $85 out of pocket.
 
Other Fees

Treatment Room
Procedural fees will vary according to the type and complexity – please enquire prior to your appointment. These fees offer a Medicare rebate. Medical consumables used as part of your treatment may attract a separate fee. For your convenience we stock a wide range of travel and other vaccines – please ask reception for individual prices.

 

Allied Services

Osteopathy

  • Initial Consultation $115.00
  • Subsequent Consultation $90.00
  • Extended Consultation (1 hour) $145.00

 

Myotherapy

  • 30 Min 65.00
  • 45 Min $85.00
  • 1 hour $105.00
  • 90 Min $145.00

 

Remedial Massage

  • 1 Hour $105

Receptionists: Carly, Jacob & Sarah are professional and dedicated to making your health and well-being a top priority. Please address any compliments, or complaints to Belinda (our Practice Manager and Practice Nurse).

General Practitioners: Dr Alan Underwood is also consulting, and is available Mon – Wed afternoons. Dr Jane Habib specialises in Women’s Health. Jane is each weekday from 8.30am. Dr Bambie Lee is available on Mondays and Thursdays from 9am – 2pm.

Osteopaths: Dr Paul O’Keefe – Paul graduated as an Osteopath in 2004. He has worked overseas as well as at a number of Melbourne clinics. Paul has been an Osteopath in the North Melbourne area for the last 13 years. Dr James Traeger – James is committed to ensuring her patients are pain free and able to return to the activities they enjoy.

Pathology: Our Practice Nurse Belinda is available Tuesdays and Thursdays 9.30am – 2.30 pm for your convenience.

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.

Osteopathy FAQs

Osteopathy Consultation Fees
  • Initial Consultation $115.00
  • Subsequent Consultation $90.00
  • Extended Consultation (1 hour) $145.00

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

 

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

 

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.

Myotherapy FAQs

Myotherapy Consultation Fees
  • 30 Min 65.00
  • 45 Min $85.00
  • 1 hour $105.00
  • 90 Min $145.00

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

 

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

 

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.

Dry Needling FAQs

Myotherapy Consultation Fees
  • 30 Min 65.00
  • 45 Min $85.00
  • 1 hour $105.00
  • 90 Min $145.00

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

 

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

 

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.

REMEDIAL MASSAGE FAQs

 

Remedial Massage Consultation Fees
  • 1 Hour $100

The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.

New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.

If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.

We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.

A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).

We respect the right of the patient and ensure all complaints are dealt with in a timely manner.

This practice acknowledges that patient complaints are an important source of customer feedback.

Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.

If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.

A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).

General Practitioners

  • Monday – Friday 8.30am – 5.45 pm.

 

Osteopaths

  • Monday & Wednesday 9.00 – 7.30 pm
  • Tuesday 1.00 – 5.00 pm
  • Thursday & Friday 9.00 – 4.00 pm

 

Myotherapist

  • Monday 2.00 – 7.00 pm
  • Wednesday 12.00 – 7.00 pm
  • Friday 8.30 – 11.30

Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.

The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.

We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.

If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.

Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.