FAQ
General Practice FAQs
GP Consultation Fees
- Standard $90 (Medicare Rebate= $41.20)
- Long $145 (Medicare Rebate= $79.70)
- Extended $190 (Medicare Rebate= $117.40)
- Telephone Consultation $90 ($39.75 Medicate rebate)
- Prescriptions (repeats where GP authorises) $25 (no rebate)
- Referrals (where GP authorises) $25 (no rebate)
- GP Management Plans, Team Care arrangements, Health Assessments and Mental Health Treatment Plans may be $50 – $85 out of pocket.
Other Fees
Treatment Room
Procedural fees will vary according to the type and complexity – please enquire prior to your appointment. These fees offer a Medicare rebate. Medical consumables used as part of your treatment may attract a separate fee. For your convenience we stock a wide range of travel and other vaccines – please ask reception for individual prices.
Receptionists: Jenny, Carly, Jacob and Sarah are professional and dedicated to making your health and well-being a top priority. Please address any compliments, or complaints to Maree, our Practice Manager.
General Practitioners: Dr Alan Underwood is also consulting, and is available Mon – Weds afternoons, with later appointments on Monday. Dr Sunil Bhojwani consults on Wednesdays and Fridays. Dr Jane Habib is available each weekday from 8.30am.
Dr Bambie Lee is available Monday and Thursdays.
Osteopaths: Dr Paul O’Keefe – Paul graduated from Victoria University. He has worked overseas, and has been an Osteopath in the North Melbourne area since 2009. Paul has special interests in sports injuries and prevention. Dr James Traeger joined PHP in 2022 and has a particular interest in postural conditions due to our modern lifestyles.
Practice Nurse & Pathology: Our nurse Belinda is available Tuesdays and Thursdays 9.30am – 2.30 pm for your convenience.
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Fees & Appointment Information
GP Consultation Fees
- Standard $90 (Medicare Rebate= $41.20)
- Long $145 (Medicare Rebate= $79.70)
- Extended $190 (Medicare Rebate= $117.40)
- GP Management Plans, Team Care arrangements, Health Assessments and Mental Health Treatment Plans may be $50 – $85 out of pocket.
Other Fees
Treatment Room
Procedural fees will vary according to the type and complexity – please enquire prior to your appointment. These fees offer a Medicare rebate. Medical consumables used as part of your treatment may attract a separate fee. For your convenience we stock a wide range of travel and other vaccines – please ask reception for individual prices.
Allied Services
Osteopathy
- Initial Consultation $115.00
- Subsequent Consultation $90.00
- Extended Consultation (1 hour) $145.00
Myotherapy
- 30 Min 65.00
- 45 Min $85.00
- 1 hour $105.00
- 90 Min $145.00
Remedial Massage
- 1 Hour $105
Receptionists: Carly, Jacob & Sarah are professional and dedicated to making your health and well-being a top priority. Please address any compliments, or complaints to Belinda (our Practice Manager and Practice Nurse).
General Practitioners: Dr Alan Underwood is also consulting, and is available Mon – Wed afternoons. Dr Jane Habib specialises in Women’s Health. Jane is each weekday from 8.30am. Dr Bambie Lee is available on Mondays and Thursdays from 9am – 2pm.
Osteopaths: Dr Paul O’Keefe – Paul graduated as an Osteopath in 2004. He has worked overseas as well as at a number of Melbourne clinics. Paul has been an Osteopath in the North Melbourne area for the last 13 years. Dr James Traeger – James is committed to ensuring her patients are pain free and able to return to the activities they enjoy.
Pathology: Our Practice Nurse Belinda is available Tuesdays and Thursdays 9.30am – 2.30 pm for your convenience.
The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
We respect the right of the patient and ensure all complaints are dealt with in a timely manner.
This practice acknowledges that patient complaints are an important source of customer feedback.
Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.
If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Osteopathy FAQs
Osteopathy Consultation Fees
- Initial Consultation $115.00
- Subsequent Consultation $90.00
- Extended Consultation (1 hour) $145.00
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Myotherapy FAQs
Myotherapy Consultation Fees
- 30 Min 65.00
- 45 Min $85.00
- 1 hour $105.00
- 90 Min $145.00
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Dry Needling FAQs
Myotherapy Consultation Fees
- 30 Min 65.00
- 45 Min $85.00
- 1 hour $105.00
- 90 Min $145.00
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
REMEDIAL MASSAGE FAQs
Remedial Massage Consultation Fees
- 1 Hour $100
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
General Practitioners
- Monday – Friday 8.30am – 5.45 pm.
Osteopaths
- Monday & Wednesday 9.00 – 7.30 pm
- Tuesday 1.00 – 5.00 pm
- Thursday & Friday 9.00 – 4.00 pm
Myotherapist
- Monday 2.00 – 7.00 pm
- Wednesday 12.00 – 7.00 pm
- Friday 8.30 – 11.30
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. Your privacy and confidentiality is of utmost importance to us. A copy of our Privacy Policy in available in the Clinic.
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
