Please note we are temporarily unable to provide Psychology services
Cost of Appointments
The costs of standard appointments with a psychologist are:
$195 for 1 hour - individuals
$340 for 1 hour - couples (90 mins)
The fee is payable in full on the day of each appointment, unless you have been granted funding by an external body (e.g. TAC, WorkSafe, ComCare, VOCAT).
*Your Psychologist will use the last 10 minutes of your appointment to write up notes, contact your GP, and score assessments (as necessary).
If you have a Medicare card, and you obtain a GP referral (that meets Medicare's referral requirements), you can receive Medicare rebates for up to 10 appointments per calendar year -Medicare rebates are for $86.15.
Private Health Rebates
Some private health insurance policies include psychological/ counselling services. The rebate amount varies between companies and policies. You should check your policy inclusions with your health insurance provider, and determine whether they will provide rebates for the services offered.
NDIS, TAC, WorkSafe, ComCare & VOCAT
In the event you have been granted funding by an external body, we may discuss invoicing them directly for your treatment (please note, this does not apply if you are claiming through Medicare). Even when an external funding body has agreed to provide funding, gap fees may apply for your appointments.
Psychological Assessments/ Reports
We charge the fees recommended by the Australian Psychological Society (APS) for the writing of psychological reports (this includes those required for legal matters). These fees are $246 per hour, plus GST.
If, for some reason you need to cancel or reschedule your appointment, please provide more than 48 hours notice. Fees apply for cancellations made within the 48 hours prior to a counselling appointment (see below for details).
- 0 – 24 hours notice: Full fee charged
- 24 hours – 48 hours notice: 50% of fee charged
- More than 48 hours notice: No fee charged
Our Melbourne Psychologist
Psychologist Consultation Fees
- 50 Min $215 (If you have a GP Mental Health Care Plan you will get a Medicare rebate of $85.15)
- Couples Therapy: Initial $340.00
- Couples Therapy: Subsequent $300.00
The practice is increasingly seeking to communicate with our patients via secure electronic means. This would include email / SMS health reminders, on-line appointment bookings, SMS appointment reminders and in the future patient uploading basic health information. To do this we need to ensure we have your email address, mobile phone number and of course your consent.
Booking an appointment
New Patients including women, men and children are welcome at Premier Health Partners. Consultations are by appointment only. Appointments can be booked via telephone (03) 9329 7077, or via our website. In cases of an urgent appointment, please call and we will assist where possible.
If you are unable to attend for a scheduled appointment, please contact us to cancel or change your appointment time. As a courtesy we send out appointment reminders to the mobile number on file and request a minimum of 24 hours notice if you are unable to attend.
We have high demand for appointments and many patients miss out on seeing the doctor of their choice or even obtaining an appointment at all. Late cancellation or failing to attend does not allow the appointment to be offered to someone else seeking treatment.
A fee may be charged for failure to attend or cancellation at short notice, less than 24 hours on the day (NB: this fee does not attract a Medicare rebate).
Complaints & feedback
We respect the right of the patient and ensure all complaints are dealt with in a timely manner.
This practice acknowledges that patient complaints are an important source of customer feedback.
Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.
If a satisfactory outcome is not achieved then complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.
Do you need a referral?
A referral is not required to access the services of our GP’s or Allied Health Professionals. Our Osteopaths and Psychologist do accept GP Care Plans and GP Mental Health Care Plans (Payment is required at the time of service and claim sent through to Medicare for overnight reimbursement).
- Monday - Friday 8.30am - 5.45 pm. (Dr Underwood works till 6.45 pm on Mondays)
- Monday & Wednesday 9.00 - 7.30 pm
- Tuesday 1.00 - 5.00 pm
- Thursday & Friday 9.00 - 4.00 pm
- Saturday 8.30 - 11.00
- Monday 2.00 - 7.00 pm
- Wednesday 12.00 - 7.00 pm
- Friday 8.30 - 11.30
- Saturday 9.00 - 11.00
- Saturday 10.00 - 1.00 pm
Our policy is that payments are to be made on the day of consultation. Accepted payment methods include EFTPOS, credit card and cash.
The practice offers to send your claim on line direct to Medicare. If you have your bank details registered with Medicare, the rebate will be sent to your nominated bank account within 24 hours.
We also encourage our patients to register their bank account details with Medicare to allow for prompt reimbursement of the medicare rebate to the nominated bank account. Patients can register online at www.humanservices.gov.au/online or download a Medicare Bank Account details form.
If your doctor refers you to another doctor, a specialist, or for any investigative tests please ask about fees and other costs that may arise.
Privacy & confidentiality
Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.