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We are a private billing clinic. We do not offer bulk-billing for face to face appointment or Telehealth.

Email Policy

If you prefer to not receive emails from us, please let us know. You will need to collect all scripts, referrals and other documents from our reception.

Otherwise, if your doctor offers to email a script, referral or other document to you during your consultation and you agree to us doing so, you will be deemed to have accepted the security risks associated with emails.

Please do not email us with requests for appointments or changes to appointments, unless you wish to cancel an appointment and our reception is closed.  Please telephone our reception on 93297077 in office hours.

Please note that our email service is not encrypted, and therefore we cannot guarantee the security of our email communications. There is a risk that emails and/or attachments could be read by someone other than the intended recipient (for example, as a result of widespread hacking, or because someone accesses your email account).

For this reason, we discourage health providers from sending emails to us with personal information about patients, and we discourage patients from sending emails to us with their own personal information.

However, in certain circumstances, we may agree to email you with a response to a query and/or with information or documentation that you have requested which does include your health information, provided that you have confirmed that you have considered and accepted the risks associated with email communications. Before we do so, we will need to verify your identity and your email address. We may also require you to email us confirming that you have considered and accepted the risks associated with email communications, or we may send you a link which is password protected.